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Skip to main content Home Utility - Utility Menu Branch Locations/ATMs Rates Deposit Rates Mortgage Rates Vehicle Loan Rates Credit Card Rates Other Loan Rates Small Business Rates About Careers Community Contact Us Header Second - Main Menu Bank Column Everyday Checking Savings Digital Banking Youth Accounts Column Looking for Small Business banking? We can help. Learn More Borrow column Credit Cards Home Loans Vehicle Loans Personal Loans Small Business Loans column Make a payment on your vehicle or personal loan here. Pay My Loan Grow Investment Services Certificates of Deposit (CDs) Money Market Accounts IRAs Learn Column Article Topics Managing Money Owning a home Buying a Car Building Credit Investing Retirement Planning See All Articles Calculators Column Goals Start Out on My Own Manage My Finances Reduce Debt Support a Family Make a Major Purchase Plan for Retirement See All Goals Member Support Center Member Support Center We are here to help you with answers to common questions about everything from membership to our products and services. Header Second - Action Menu Become a Member Open Menu Support Digital Banking Help Need help with Digital Banking tools? Find helpful tips, answers to common questions and view ready-to-use information below. How do I unlock my Digital Banking account or reset my forgotten user ID or password? Forgot User ID, Password, or Unlock Account while on the app? Watch the video below:   Forgot User ID, Password, or Unlock Account while on a browser? Watch the video below: How do I add a new external account? View the short instructional video below to learn how to add an external account on the mobile app:  View the short instructional video below to learn how to add an external account on a browser:   How do I edit/manage my external accounts? View this instructional video below to learn how to manage your external accounts on the app: View this instructional video below to learn how to manage your external accounts on the browser:   How can I make a payment on a first mortgage loan from an external account? To schedule recurring payments to a first mortgage loan using an external account, please complete the following steps.  Go to Accounts Tab, and click the first mortgage account to be routed to the mortgage servicing portal. If needed, agree to allow pop-ups for this window to appear.  Click on the three lines in the top right corner and click "Payment Options" under the Payments dropdown.  Select "Set up Auto Pay/Recurring Draft," and then click, "Continue."  Read through the Authorization for Recurring Payments and click, "Approve."  Enter the account type, routing number, account number, and the amount to pay. Click "Next" to confirm.  Review and click "Submit."  To schedule a one-time-payment for a first mortgage loan from an external account, member advocates are available through the chat feature on our website (click the green bubble on lower right corner of your screen) or by calling 1-800-444-4816 during normal business hours.  Learn More How do I enroll in eStatements? You can enroll in eStatements using the CUofCO app. Download or open the app here. Log into the CUofCO app and go to the menu in the upper right corner. Select Statements Toggle the delivery mode to Electronic delivery, then select Enroll.   Learn More Why is there a hold placed on my Mobile Deposit when all my deposits are made that way? There is a $500 cumulative daily limit released on any checks deposited via mobile. The remaining funds will be available within 2 business days. If you need immediate funds availability, please visit a local branch office or call us at 1-800-444-4816 to see if we can make an exception to release funds early. Why can't I see my statements online? You will first need to ensure that you have signed up for the eStatement option through Digital Banking. Learn More Can I deposit a check using my phone? Yes, Digital Banking utilizes remote deposit capture. Check out the short instructional video below. Learn More Can I pair my Smart Watch with the Credit Union's Digital Banking app? Yes! Pairing your Smart Watch with your phone and our Digital Banking app lets you: Check your account balances Get alerts and security notices Confirm payments and deposits Find nearby branch and ATM locations Pay for goods and services using Apple Pay™, Samsung Pay™, or Google Pay™ If you’re on the go around town, on vacation across the globe, or just away from your computer, getting alerts and keeping up with your accounts is as easy as glancing at your watch!   How can I set up an Account Alert in Digital Banking? Account alerts are a great way to keep tabs on our account balances. Check out the short video below to see how. How do I add an additional membership on to my account? It's easy to add an additional membership on to your Credit Union of Colorado account. Check out the video below to see how.  How can I find a check image I am looking for through Digital Banking? You can view copies of your cleared check images through Digital Banking or on your mobile device through our app. Learn More How do I add a Travel Notification to my account? It's easy to add a travel notification to your Credit Union of Colorado account. Check out the video below to see how. What is meant by "Available Balance" on my digital banking, mobile, and receipts? Your available balance includes holds that are placed on deposits and pending transactions (debit cards) that have been authorized but that have not posted to your account. How do I change my security questions for Digital Banking? You can change your security questions through settings in both the desktop website and the mobile app. Learn More Why do I have a limit for how much I can transfer through Digital or Mobile Banking? There is a digital banking daily transfer limit of $10,000. The amount is limited in order to help reduce chances of fraud or loss to our members and the Credit Union. Not finding what you're looking for? Search site content Here to Help (800) 444-4816 Branch Locations/ATMs Routing #: 302075128 Contact Us Company About Us Careers Community Support Lost or Stolen Cards Digital Banking Help Fraud Checklist See All Topics Forms Become a Member Ready to start getting the perks of membership? It’s easy to qualify and become a Member. Become a Member Credit Union of Colorado Foundation Credit Union of Colorado Foundation Our Foundation’s mission is to support education and emergency human services through financial donations and volunteerism. Cobrowse code Menu - Legal Privacy Policy Security Disclosures Equal Housing Opportunity Credit Union of Colorado is federally insured by NCUA Footer Bottom - Menu Social Instagram Linked In Facebook Mobile Nav - Main Menu Bank Column Everyday Checking Savings Digital Banking Youth Accounts Column Looking for Small Business banking? We can help. Learn More Borrow column Credit Cards Home Loans Vehicle Loans Personal Loans Small Business Loans column Make a payment on your vehicle or personal loan here. Pay My Loan Grow Investment Services Certificates of Deposit (CDs) Money Market Accounts IRAs Learn Column Article Topics Managing Money Owning a home Buying a Car Building Credit Investing Retirement Planning See All Articles Calculators Column Goals Start Out on My Own Manage My Finances Reduce Debt Support a Family Make a Major Purchase Plan for Retirement See All Goals Member Support Center Member Support Center We are here to help you with answers to common questions about everything from membership to our products and services. Mobile Nav - Utility Menu Branch Locations/ATMs Rates Deposit Rates Mortgage Rates Vehicle Loan Rates Credit Card Rates Other Loan Rates Small Business Rates About Careers Community Contact Us Mobile Nav - Action Menu Become a Member (800) 444-4816